Finally! the mobile app every rn Needs

Say Goodbye To Misunderstandings & Complaints

Transform your aged care facility with Brenna
Where misunderstandings and complaints become a thing of the past. Our innovative solution ensures seamless communication, fostering transparency and trust with family members. The intuitive step by step guidance in Brenna is so easy to use. It improves communication for RNs with English as a second language.

Say hello to efficiency and ease, and goodbye to frustrations. Join the Brenna revolution today and experience a new era in aged care excellence. Your path to improved communication and resident family satisfaction begins here!

CLICK BELOW TO WATCH FIRST!

Finally! the mobile app every rn Needs

Say Goodbye To Misunderstandings &Complaints

Transform your aged care facility with Brenna - where misunderstandings and complaints become a thing of the past. Our innovative solution ensures seamless communication, fostering transparency and trust with family members. It improves communication for RNs with English as a second language.

Say hello to efficiency and ease, and goodbye to frustrations. Join the Brenna revolution today and experience a new era in aged care excellence. Your path to improved communication and resident family satisfaction begins here!

A better way to communicate

Redefining Communication in Aged Care

Brenna streamlines RN communication with families.

Our user-friendly communication tool allows RNs to provide family members with digital updates on their loved one's condition.

Brenna is easy to use for staff and families.

A new communication app for aged care

RNs, Stop calling family members. Avoid the stress and frustration starting today!

Proudly Supporting These Care Organisations

THIS SOUND FAMILIAR TO YOU?

Finally Break Free From Stress and Overwhelm

  • Feeling like there's not enough time in the day to contact families?

  • Struggling with phone calls to family members?

  • Ready to finally find a better solution that won't "break the bank"?

But don't worry, we can help!

How we can Help

RNs Using Brenna Have Reported

  • Time saving of 30-45 minutes per shift

  • Time saving for clinical leaders and care managers

  • Enjoying sending updates to all family members simultaneously

  • Feeling less stress and anxiety

WHY YOU NEED THIS

Before vs After Brenna

  • Nurse Time wasted on phone calls

  • Increased Stressed and burnt-out nurses

  • Family frustration and misunderstandings

  • High communication complaints

  • Staff attrition and shortages

  • Management constantly reprimanding staff

  • Less than 1-minute to update family

  • Reduced stress, more direct care time

  • All family members recieve same information

  • Zero communication complaints

  • Retain staff

  • Management praising and encouraging staff

Easy Relief From Your Communication problems With Family Members

The New Way To Offer Family Members Clear Consistent, And Timely Updates

STAFF

Replaces phone calls and

reduces misunderstandings

Saves time, improves productivity

Reduces stress, improves staff retention

Improves communication for staff with english as a second language

FAMILY

Improves clarity of information

All authorised family members receive updates at the same time

Clear understanding of the care journey, timely updates

Reduces stress and anxiety, improves family harmony

RESIDENTS

RNs have more time to spend on direct care with residents

Improves care and social connection for the resident

With peace of mind, families can focus on caring for their loved one and having quality visits

The magic of the brenna system

Just a Few Clicks and Like Magic...

an Update Is Created!

Quick response search

Step-by-step guidance

Care Journey checklists

Features of Brenna

For Your Staff

Information updates to family members, structured step-by-step guidance for nurses, care journey checklists, real-time updates history, quick response search by resident, family member or staff, Audit trail with 'update read' date and time stamps...and much more

For Family Members

Updates on the resident's condition, news announcements from the nursing home, family group/private chat, nursing home contact information...and much more

Everyone Benefits

Staff save up to 15hrs per week. 1-to-1 communication is replaced with 1-to-many so that all family members receive the same clear information all at the same time, while the facility experiences a significant reduction in complaints.

"I Don't Have Time" is No Longer An Excuse.

Family updates - easy as 1-2-3

What If There Was A Way....


...for RNs to eliminate call reluctance and still deliver family members timely, complete and accurate information?

....you could get back 30% of your time spent on phone calls in exchange for more time with the residents?

...you could update over 80% of family members simultaneously in less than 30 days?

In Brenna's relentless quest to improve staff engagement with family members, we've uncovered a groundbreaking method that shatters the convential communication methods.

TESTIMONIALS

What Our Customers Say About Us

“Since we have been utilizing the Brenna App at Greenhill Aged Care, our complaints have trended downward to zero each month regarding communication to families.” 

Be Nguyen, CEO

Greenhill Aged Care

“Brenna has really made life easier at work. There have been no gaps in terms of communication with families and it is possible because of Brenna. Very easy to use too.”

Nikita, Care Manager

Durham Green

“The messages are clear, concise and easier to understand than a phone call.

The priority colour coding is very useful, it allays my fear straight away so I don’t panic.”

Wendy, Family Member

WHO IS THIS FOR

With Brenna Everyone Benefits

physio

facility manager

dir of nursing

primary contact

podiatrist

care manager

Deputy don

secondary contact

dietician

registered nurse

Gen practitioner

Next of kin

ABOUT US

Meet Jeannie-Marie Noyce

Jeannie-Marie has a diverse corporate law, banking, financial services, analytics, and operations background. This has given her a strong foundation for her current role as an entrepreneur and founder of Brenna. Brenna - a communication app that transforms how family members are informed about their loved ones' health and well-being.

One of her passions is improving the aged care industry, an area that requires more resources, innovation, and empathy. Based on her personal experience with her mother being in aged care for 4.5 years ignited this passion to contribute towards enhancing the experience for all involved parties, including aged care staff, management, family members, and residents.

STILL GOT QUESTIONS?

Frequently Asked Questions

How long does it take to implement Brenna?

A typical implementation for a 100 bed facility can be implemented in 14 days or less.

What are the costs?

Pricing varies depending on the number of beds licenses your organisation is approved for. Book a Free Discovery Call with the Brenna Team and we can assess your needs and so we can provide comprehensive quote.

Can it integrate with my current software?

We currently integrate with several clinical management systems and medication management systems, and If we don’t have a ready-made integration for your organisation then we can create it. 

What type of care organisation is this suited for?

We are currently suited for residential aged care providers.

How secure is your platform?

We take security very seriously. We work with sophisticated integration partners and organisations which have the highest level of security requirements.

FAQ image

Where is data kept?

All data is kept within Australia in the AWS Cloud, with Tier 1 security protocols.

Isn't an app too high tech for aged care?

Our app is actively used by registered nurses, care worker staff, and families, It's intuitive and easy-to-use interface drives fast user adoption. We know not everyone has the same level of tech literacy, so put significant emphasis on ease-of-use.

Brenna Comms Audit

Communicating changes in care or a loved one's condition can be complex, leading to delays, miscommunication, and sometimes, frustration among family members.

To further understand and address the unique communication needs of your organisation, we're offering Providers a complimentary Care Communication Audit. This audit, which is typically valued at $900, will provide insights into your current communication processes and demonstrate how Brenna can seamlessly integrate.

Here's what you get:

  • Communication Policies and Guidelines Review

  • Communication Channels Accessibility Check

  • Phone Call Assessment /Response Evaluation

  • Communication Content Assessment

  • Frequency Assessment

And Much more....

Normally

$900 one time

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"Best purchase ever!"

"The entire process was very helpful and beneficial. The Brenna auditor was very professional and informative and good to work with. Overall, very good experience from start to finish."

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Brenna - a better way to communicate

Top 3 Tips For Communication With Families in Aged Care

October 18, 20232 min read
communication in aged care

Top 3 Tips For Communication With Families In Aged Care

Open and favourable interaction between aged care employees and those closest to the individuals in their care can make a big difference when it concerns your capability to offer the best support.

Communication is necessary to gain a good understanding of the older individual/s in your care so you know how to best approach their care. It also allows you to supply support to families and liked ones by keeping everybody informed.

Here are our top 3 tips for reliable communication with relative with liked ones in property aged care homes.

1. Engage in conversation

Working in aged care can be fast-paced, however take the time to say hello when you see a relative visiting. Ask them concerns, communicate any issues and even simply share something nice or funny that took place just recently. Listen to them carefully and try not to rush anything important.

communication in aged care

2. Offer support

When the resident your care experiences health problems, the family is impacted too. Attempt to offer suggestions or be offered for questions or concerns from loved ones. When using guidance, be culturally delicate, keeping in mind that various cultures have various beliefs when it comes to health problem and even death.

3. Encourage an open environment with family involvement

Member of the family frequently discover it challenging to visit their older loved ones in aged care, so do your best to make them feel welcome. The more favorable the going to experience, the more likely they are to check out again and this is likely to benefit the health and wellbeing of the private they are concerning see. Motivate family contact and make supporting their liked ones as easy and satisfying as possible.

To learn more about enhancing communication beyond compliance in an aged care setting, call the Brenna team on +61 483 909 157 or email: hello@brenna.com.au

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