Brenna

One clear update. Everyone informed.

Advanced Platform for Care Updates

Brenna guides staff to create a clear update in under a minute, sends it to every authorised family member at once, and automatically records it in your clinical system.

Built for the Strengthened Aged Care Quality Standards.

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The Brenna family app with a clinical update: a condition update about mobility, and a push notification
A Brenna customer's staff member creating an update at her desk
A nurse and a resident sharing a smile in the lounge
A family member smiling as he reads an update on his phone
A family member reading an update on her phone at home

Trusted by teams at

  • Peninsula Villages
  • Autumn Aged Care
  • RFBI
  • Harbourside Port Stephens
  • Faversham House
  • Pioneers Lodge
  • Good Shepherd Lodge
  • OneCare
  • North Eastern Community Aged Care
  • Prom Country Aged Care
  • Durham Green (BaptistCare)
  • St Paul de Chartres (SPC Aged Care)
  • Meercroft Care
  • Woolgoolga Retirement Village
  • Yallambee Traralgon
  • Sawtell Catholic Care
  • Mark Moran Vaucluse
  • Carinya Home
  • Lifeview

Sound familiar?

Let's play Brenna Bingo.

If you say yes to three or more, you have Brenna Bingo. Unfortunately, it's a game you don't want to win.

Tap the ones that happen in your homes.

Brenna can help you solve these issues so you never win Bingo again.

Chat with our Team

Why now

Clear communication is part of quality care

The Strengthened Aged Care Quality Standards place a clear focus on timely, structured communication with residents and those involved in their care.

Brenna helps care teams keep authorised family members informed, with clear evidence of what was communicated.

  • A clear audit trailWhat was shared, when, with whom and when it was read.
  • Automatic communication progress notesEach resident update is time stamped and added to your clinical system as a communication progress note.
Explore Brenna and the Strengthened Standards
Two nurses reviewing a resident update together at the nurses' station
The seven Strengthened Aged Care Quality Standards

The problem

The communication gap

Care teams spend valuable time making calls, leaving voicemails and repeating information. Families can still be left worried, chasing updates or relying on information passed on.

A nurse on the phone at her desk, looking concerned

For care teams

  • Repeated calls
  • Multiple family contacts
  • Communication challenges
  • More documentation
A resident sitting in her room, looking thoughtful
A family member on the phone, looking worried

For families

  • Anxiety and worry
  • Chasing updates
  • Fragmented information
  • Misunderstandings

A nurse documenting "NOK informed" doesn't provide any detail about who was told or what information was shared.

Brenna closes the gap

One clear update reaches every authorised family member at the same time, with read receipts, an audit trail and a communication progress note automatically added to your clinical system.

The Brenna difference

Clear communicationstarts with the right guidance.

  • Step-by-step care updatesJust like following a recipe. Create a clear update in under a minute.
  • Care journey checklistsFor real care situations, helping staff communicate what happened and the actions taken.
  • Traffic-light prioritiesColour-coded priorities help families understand the importance of each update.
  • Every authorised family memberOne update reaches everyone at once, with read tracking and automatic reminders for unread updates.
Find out more about how Brenna works
Brenna's guided update for a fall: the nurse ticks the actions taken, such as GP notified and care plan updated

More time for what matters

More time for care.Greater peace of mind for families.

30minutes saved per nurse, per shiftOn average.
A nurse and a resident laughing together in the lounge

For care teams

Time back for residents

  • Less pressure on busy shifts
  • Less time on repeated calls and follow-up
  • Stronger clinical governance

For families

Confidence in their loved one's care

  • Everyone receives the same information
  • Fewer calls to chase updates
  • A clearer picture of everyday care

How Brenna helps you

Real example

Less calls. More care.

A GP reviews 16 residents. Every family needs to hear about it.

Without Brenna: 76 minutes, 27 phone calls, 9 families reached, 13 voicemails left, 2 escalations to the facility manager. With Brenna: 22 minutes, 16 updates, Every family informed, No repeated calls, Progress notes written automatically. 54 minutes returned to care.

New: Brenna Forms & e‑Signing Module

Take the headache out of forms, consent and signatures.

Brenna brings the entire forms and signing process into one simple digital workflow, saving valuable staff time and making it easier for families, residents and clinicians.

  • Save staff timeReduce paperwork, chasing signatures and manual follow-up.
  • Stay organisedTrack outstanding forms, send reminders and manage renewal dates.
  • Stronger governanceSecurely store completed forms with a clear audit trail of what was signed and when.
  1. 1CreateBuild reusable digital forms or use your existing PDFs.
  2. 2SendChoose who needs to complete, approve or sign.
  3. 3SignFamilies, residents, staff and clinicians can sign electronically.
  4. 4TrackSee what is outstanding, send reminders and keep a complete audit trail.

Integrations

Seamless integration with your existing systems.

Brenna integrates with your existing systems, keeping resident and client information up to date and automatically recording communications in the relevant care records. No double entry, no additional administration.

Two nurses smiling as they work together at a computer

Integrated with leading care systems

  • eCaseeCase
  • ManadPlusManadPlus
  • AlayaCare ResidentialAlayaCare Residential
  • LeeCareLeeCare
  • AcrediaAcredia
  • Clinical ManagerClinical Manager
  • Lookout WayLookout Way
  • Microsoft Entra IDMicrosoft Entra ID
  • Person Centred SoftwarePerson Centred Software
Don't see your system? Talk to us about integration options.

Customer stories

What our customers say about Brenna.

  • Brenna has transformed the way we communicate with our resident families. With Brenna on board, our upcoming re-registration will be a totally different story.
    Steve WillsExecutive Care Manager, Peninsula Villages
  • It's made things a lot easier. Before, if something changed, we had to call the family and then also go back and write a progress note. Now, once we send the Brenna message, it's all done: the family is updated and the progress note is there automatically.
    Shahista MohammadRegistered Nurse, Dubbo Masonic
  • Even small issues like medication changes or a GP review, we can document it in Brenna, then it goes to the clinical system, which is very convenient. We can check whether families actually read the update.
    MarianneEnrolled Nurse, Faversham House
  • Family concerns and enquiries have reduced significantly. Staff are now more confident. They know they can communicate important updates to families straight away without disturbing them at inappropriate times.
    SandyCare Manager, RFBI Dubbo Masonic
  • The registered nurses are really happy with it. They find it easier not having to wait and call people after incidents. Notifications can go out straight away rather than waiting until later on or the next morning.
    NatelieClinical Quality Manager, Harbourside Port Stephens
  • One of our nurses, who speaks English as a second language and has a strong accent, really enjoys using Brenna because it helps her communicate more easily with families.
    JayneExecutive Clinical Operations Manager, Yallambee Aged Care
  • The families feel satisfied because they're getting all the updates in a timely manner.
    Punam GillClinical Lead, St Paul de Chartres Aged Care
  • With Brenna, it's really good. It has helped us a lot with the family communication, especially the families who are hard to reach. I can do the Brenna communication for 30 patients, which enormously reduces my time. It automatically sets a progress note as well, which will save you from doing double documentation.
    UmeshRegistered Nurse, Peninsula Villages
  • Bringing Brenna into our facility has been an absolute game-changer. Just four weeks in from GO LIVE, and it's already clear that our nurses are spending way less time stuck on the phone in the nurses' station and way more time where they want to be: out on the floor, providing hands-on care to our beautiful residents. All in all, it's been a big win.
    Sarah DobrotaCare & Quality Manager, North Eastern Community Aged Care
  • I knew Brenna would be critical to achieving better family communication and assist with demand pressures on our clinical team. The messaging provides peace of mind and helps build the partnership with our team. I think it is a fundamental revolution in how we integrate technology into driving respectful engagement with families and support people.
    Paul FitzpatrickCEO, Harbourside Port Stephens
  • I honestly don't have the words to describe how convenient it has been for me as a Clinical Care Coordinator. A notification would normally take around ten minutes because of the time spent trying to contact people. With Brenna, it only takes one or two minutes. Those eight or nine minutes I can spend with residents and supporting the staff instead. I enjoy my job a lot more.
    Czar MahinayClinical Care Coordinator, Peninsula Villages

Hear directly from our customers.

Watch care teams and leaders share their experiences with Brenna.

  • One update, every family member

    Tina Penney, Chief Operating Officer

    Peninsula Villages

  • Clearer communication for a diverse team

    Annie Thompson, General Manager

    Good Shepherd Lodge

  • Fewer complaints, calmer staff

    Kuda Suzinyu, Executive General Manager

    Pioneers Lodge

  • Guided updates, fewer phone calls

    May, Registered Nurse

    Autumn Aged Care

  • Documentation that takes care of itself

    Kulwinder, Registered Nurse

    Greenhill Aged Care

  • Less time on the phone, more time on the floor

    Sarah, Care & Quality Manager

    North Eastern Community Aged Care

  • From 10 minutes to 2

    Czar Mahinay, Clinical Care Coordinator

    Peninsula Villages

Privacy and Security

Your data, protected by design.

Brenna keeps resident, family and staff information private and secure.

  • Encrypted in transit and at rest.
  • Stored in Australia (AWS Sydney).
  • Protected to global security standards.
  • Staff access managed through roles and permissions.
  • Resident updates visible only to authorised family members.
  • Clear records of communication and consent to protect residents' privacy.
  • Microsoft Entra ID single sign-on available for staff.
  • Your data belongs to you. Download your update history at any time.
  • Family group chats are private by design.
  • Aligned with the Australian Privacy Principles.
Read our Privacy PolicySecurity for IT teams
A private family group chat in the Brenna family app
Stored in AustraliaAWS Sydney, encrypted

Let's bring better communication to your care teams and families.

Save valuable staff time while keeping families informed and involved.

Book an Introduction to Brenna

Have a question? We'd love to hear from you.

hello@brenna.com.au Contact us